Privacy Policy

Gulf Network Solutions is committed to protecting the privacy of those who visit our site and use our online platform and services. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our service.

We reserve the right to make changes to this privacy policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this privacy policy. Any changes or modifications will be effective immediately upon posting the updated privacy policy on our site, and you waive the right to receive specific notice of each such change or modification.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect depends on how you interact with our site and use our service.

Personal Data: Information that can be used to identify you, such as your name, postal address, email address, and telephone number, that you voluntarily give to us when you register with our site or service, or when you choose to participate in various activities related to our service, such as online chat and message boards.

Derived Data: Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our site.

Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our site. [Alternatively, state if you use third-party payment processors and do not store this data].

Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site or service to:

• - Create and manage your account.
• - Process your transactions and send information about your transactions.
• - Enable user-to-user communications.
• - Improve our site and services.
• - Send you updates, newsletters, and other information regarding our services.
• - Request feedback and contact you about your use of our site.
• - Resolve disputes and troubleshoot problems.
• - Respond to product and customer service requests.
• - Monitor and analyze usage and trends to improve your experience with our site.
• - Administer contests, promotions, and surveys.
• - Prevent fraudulent transactions and monitor against theft.
• - Compile statistical data and analysis for use internally or with third parties.
• - Assist law enforcement and respond to subpoena.

Legal Basis for Processing (For EU/UK Users)

If you are located in the European Union or United Kingdom, we process your personal data based on the following legal grounds:

• - Your consent: Where you have given us clear consent to process your personal data for specific purposes.
• - Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• - Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• - Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting business analysis or to market our services.

Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When the purpose for which the information was collected is no longer relevant, and no legal or business need necessitates keeping it, we will delete, anonymize, or aggregate your data.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the information provided below.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• - The right to be informed about the collection and use of your personal data.
• - The right to access the personal data we hold about you.
• - The right to rectify inaccurate or incomplete personal data.
• - The right to erasure (the right to be forgotten) in certain circumstances.
• - The right to restrict processing in certain circumstances.
• - The right to data portability (receiving your data in a structured, commonly used format).
• - The right to object to processing in certain circumstances, including processing for direct marketing.
• - Rights in relation to automated decision making and profiling.
• - The right to withdraw consent at any time where processing is based on consent.
• - The right to complain to a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies and Similar Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize our site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our site.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Gulf Network Solutions
Innovation Hub
Al Falak Street
Suite 501
Dubai, Emirate of Dubai, 500001
UAE